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RETURNS - Product Page

 

We want you to absolutely love and adore your purchase(s) from us! So if for whatever reason you are unhappy with your order, that's okay because we offer a store voucher on your orders. 

Please note, Xenia Boutique does not offer refunds for returned purchases.  Store voucher are available for full-priced items. (We do not accept returns on sale items) change of mind please return you order within Items must be returned within 14 days for domestic & international orders of receiving your delivery for an online store voucher and any received thereafter may be denied. 

In order for us to provide you with a credit note on your return, it must meet the following conditions: 1. must be returned in their original resell-able condition and packaging - unworn, unwashed, with all tags still attached.

Please be careful when trying on your items. 2.We do not accept returns on earrings or undergarments (bras/underwear/swimwear) for sanitary reasons. 3.Return parcels must include the order number on the parcel The cost of return shipping is at the customer's expense and is non-refundable. Please do not hesitate to contact us at customercare@xenia.com.au if you are in anyway unhappy with your order.  Click here for more info